General information
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you about it. Once your order is approved and paid for, we will send you an email confirming the shipment of the products together with tracking sources.

Shipping costs
Shipping costs are based on the weight of your order and the delivery type. To find out how much your order will cost, simply add the items you would like to purchase to your cart and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed. Please note, customs duties and taxes may be charged according to the country or state to which the item is shipped. However, we cannot predict whether they will be applied and do not include them in the total order cost at the checkout.

Below you can find the types of order delivery we provide and their cost:

*BD stands for “business days” – Monday through Friday, excluding weekends and public holidays.

International shipping
We try to reach as many countries all over the world as possible but there might be some exceptions due to different reasons. Please check out the list of the countries we do ship to below.

Africa
– Congo, the Democratic Republic of the
– Egypt
– Eritrea
– Madagascar
– Reunion
– Saint Helena, Ascension and Tristan da Cunha
– Seychelles
– South Africa
– South Sudan
– Swaziland
– Tunisia

Asia
– Guam
– Hong Kong
– Japan
– Macao
– Malaysia
– Maldives
– Northern Mariana Islands
– Philippines
– Singapore
– South Korea
– Thailand
– Timor-Leste

Europe
– Aland Islands
– Albania
– Andorra
– Austria
– Belgium
– Bermuda
– Bosnia and Herzegovina
– British Indian Ocean Territory
– Bulgaria
– Cayman Islands
– Croatia
– Czech Republic
– Denmark
– Estonia
– Faroe Islands
– Finland
– France
– French Guiana
– French Polynesia
– French Southern Territories
– Germany
– Greece
– Greenland
– Guernsey
– Holy See
– Hungary
– Iceland
– Ireland
– Isle of Man
– Italy
– Jersey
– Liechtenstein
– Luxembourg
– Macedonia, the former Yugoslav Republic of
– Malta
– Mayotte
– Monaco
– Montenegro
– Netherlands
– Netherlands Antilles
– New Caledonia
– Norway
– Poland
– Portugal
– Romania
– Saint Martin (French part)
– San Marino
– Serbia
– Slovakia
– Slovenia
– Spain
– Svalbard and Jan Mayen
– Sweden
– Switzerland
– United Kingdom of Great Britain and Northern Ireland
– Virgin Islands, British

Middle East
– Cyprus
– Jordan
– Turkey
– United Arab Emirates

North America/Central America
– Canada
– Costa Rica
– Guadeloupe
– Martinique
– Mexico
– Panama
– Puerto Rico
– Saint Pierre and Miquelon
– United States Minor Outlying Islands
– United States of America
– Virgin Islands, U.S.

Oceania
– Australia
– Christmas Island
– Cocos (Keeling) Islands
– Cook Islands
– Fiji
– Heard Island and McDonald Islands
– Marshall Islands
– New Zealand
– Norfolk Island
– Solomon Islands

South America/the Caribbean
– Antigua and Barbuda
– Argentina
– Aruba
– Bahamas
– Bolivia, Plurinational State of
– Bonaire, Sint Eustatius and Saba
– Brazil
– Chile
– Colombia
– Cuba
– Curacao
– Dominican Republic
– Ecuador
– Falkland Islands (Malvinas)
– Guyana
– Haiti
– Paraguay
– Peru
– Saint Barthelemy
– Saint Kitts and Nevis
– Saint Lucia
– Saint Vincent and the Grenadines
– Sint Maarten (Dutch part)
– Suriname
– Turks and Caicos Islands
– Uruguay
– Venezuela, Bolivarian Republic of

Delivery time
Delivery times are estimates and start from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only.

The date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments. Please note that unless there are exceptional circumstances, we make every effort to fulfil your order within the delivery times stated above. Exceptional circumstances are events that are outside of our control and that could not be foreseen or guarded against. They include but are not limited to floods, hurricanes, fire, earthquakes, typhoons, explosions, war, strikes, or acts of government that may prevent us from fulfilling its obligation.

Damaged or defective items
We understand that purchasing electronics can be a big investment and we want to make your decision as easy as possible. Please be assured that customer satisfaction is our top priority. We will work diligently to resolve any issues with your order in accordance with the policy set forth below.

If you are not 100% satisfied with your purchase for any reason, please contact us immediately. We will replace any damaged or defective item and send it to you again free of charge. If that is not the case for you, we will issue a refund (including shipping cost) with the same means of payment as used in your order. Refunds usually take 7 to 14 business days to process and appear on your bank account. You can also return the item within 14 days of receiving your order. Please contact our customer support for more details on the product return procedure.